Frequently Asked Questions

1. Why UKIES™?
   Our proprietary nanoGel technology embedded in every shoe sets UKIES™ apart. Engineered in USA and designed in Italy with fine leathers for the latest styles. Our shoes have chic designs with indescribable comfort.
   
   Our heels are designed with just enough space for your foot. We built our proprietary nanoGel technology into the very DNA of the shoe. Our Research & Development team worked passionately to create a superior fit from the bottom up. UKIES™ are modern shoes with real built-in benefits for you.
   
   
2. What makes UKIES™ revolutionary?
   We set out to bring new nanoGel technology and superior shoe construction together. We spent two years developing the superior UKIES™fit with built in nanoGel technology for comfort all day long. 
   
   Just some of our ‘revolutionary’ features:
   • nanoGel Insole system (Patent Pending)
   • Slip Resistant genuine leather outsole
   • Signature black moisture-wicking anti-microbial performance lining
3. What is nanoGel Technology?
   UKIES™ nanoGel Technology was developed here in the USA with proprietary compounds, combining nano materials with gel elastomers.  Shhhh… It’s a secret!
   
   
4. What does the anti-microbial and moisture wicking feature do?
   These days everyone keeps long hours, feet might sweat a little. Today’s technology has made possible the use of modern materials in shoes. UKIES™ shoes have anti-microbial insoles with moisture wicking inner lining in the toebox to keep your feet odorless and dry.
   
   
5. I am used to buying European sizes, is there a fit guide to order my correct size?
   Please see our sizing chart for ease of conversion from European to US sizes.
   
   
6. The shoe I want is temporarily out of stock. What do I do now?
   Customer convenience is our top priority. We have made it easy for you to order any out-of-stock items or join the waitlist.
   
   
7. I want to share my UKIES™ experience. How can I write a review?
   You can read and write reviews for each UKIES™ style on the Product Page in our Online Shop. If you feel more comfortable sending feedback via email please write to feedback@ukies.com. You can also reach out to us on any of our social media channels - click on the icons at the bottom of the page to connect with us. We love hearing from you so please share your stories, post pictures and be a UKIES™ friend.
   
   
8. What is the UKIES™ Shipping Policy?
   See our Shipping Policy.
   
   
9. What is your Return Policy?
   See our Shipping & Return Policy.